Experts in luxury holiday accommodation in the Byron Bay and hinterland region. Your hosts from Your Luxury Escape will guide you to the finest places of natural beauty, indulgent pampering or unique experiences.
Relax with an exclusive beachfront view, lounge in spacious and stylish surroundings, celebrate special moments in secluded hinterland retreats, reassured that your hosts have thought of every little thing with your comfort and happiness in mind.
Highly qualified with a wealth of property management and client service experience, your team of hosts from Your Luxury Escape welcome you to share time in an area close to their hearts, to appreciate the finer side of life from a rare viewpoint enjoyed by few.
Janelle Montano | Holiday Management
Understanding people and luxury
Janelle Montano is a people-oriented professional whose interpersonal skills allow her to provide exceptional service to property owners and tenants alike. Janelle takes the time to advise and service her landlords to ensure their most valuable asset is taken care of as though it were her own and enjoys building long-term relationships and making clients feel relaxed and confident throughout the leasing process. She believes in open communication and ongoing feedback so her clients are fully aware of how their property is progressing on the holiday rental market.
Always up for a challenge, Janelle takes complete ownership of the task at hand and will not stop until reaching a win-win outcome for all those involved. Her approachable manner coupled with her ability to simplify and solve problems ensures she resolves any issues with minimal fuss to all parties. Janelle’s direct, attentive approach, guarantees her clients always have a friendly and hardworking go-to person.
M 0488 058 227
D 02 6639 1219
Erin O'Callaghan | Luxury Holiday Officer
Providing luxury to every stay
Approachable, friendly and exceptionally efficient, Erin is dedicated to providing outstanding service to all those she deals with. Erin enjoys interacting with tenants and landlords, developing harmonious relationships with both. She believes that a good holiday manager is able to make sure both the property owners and the guests feel that their needs are being met and she is doing the utmost for them. Her personable manner, unsurpassed customer service skills and ability to simplify and solve problems, ensure any issues are resolved promptly and with minimal fuss to all parties.
With a caring and professional approach, Erin provides her clients with the confidence that she is looking after their properties as though they were her own.
Erin is proud to be part of the McGrath network as a Luxury Holiday Officer, allowing her to be in a position to offer all of her clients the highest level of care.
M 0438 888 984
D 02 6639 1209
Nick Dunn | Principal
Matching guests with experiences
Nick draws on over 28 years of local knowledge of Byron Bay and the hinterland to deliver all-encompassing luxury experiences to guests with limited time in the area.
“I think it’s important to know exactly what guests will most enjoy about the area and staying in our luxury properties. We simply connect the two. It’s a bespoke match of guests to properties and authentic Byron experiences.”
M 0448 301 111
D 02 6639 1204